Returns and refunds

How to return a part

• Go to Orders in your account, open the order and choose Request a return. Pick the parts and tell us why.
• We reply within one working day with a returns label, or with a collection date when we collect it.
• If you checked out as a guest, email us with your order number (email Support email: to be confirmed).

When we collect it free

• The part does not fit the vehicle we checked it against.
• We sent the wrong part, or it arrived damaged or faulty.

In these cases you pay nothing, and we refund the original delivery charge too.

Changed your mind

You can return unused parts for any reason within 30 days. Return postage is at your cost unless the part was wrong or faulty. We refund the price of the part, and the standard delivery charge if you return the whole order.

Condition of returned parts

• Unused and not fitted, in the original packaging with any seals intact.
• Fluids and oils must be unopened.
• A part that has been fitted can only be returned if it is faulty. Your rights under the Consumer Rights Act 2015 are not affected (see our terms of sale).

Refunds

We refund to the card you paid with within 14 days of receiving the part back, or of you showing us proof that you sent it. Your bank may take a few more days to show the money.

Returns address

MBL Parts Returns, Lyntown Yard, Lyntown Trading Estate, Eccles, Manchester M30 9QG. Please include your order number, or use the label we send you.